30-Day Satisfaction Guarantee
We stand behind TurfGlo Enzyme®️.
Try our Residential Starter Pack with confidence. Use the full product as directed and see the results for yourself.
If you’re not satisfied within 30 days of receiving your order, we’ll give you a full refund.
No risk. Just results.
HOW THE GUARANTEE WORKS
-
Apply the full Starter Pack
Use the entire contents across the affected area as per instructions. -
Allow time for results
The enzyme needs time to break down organic matter and eliminate odours. -
Not satisfied?
Contact our team within 30 days of receiving your order. -
Refund processed
If approved, we’ll issue a full refund to your original payment method.
WHAT THIS GUARANTEE COVERS
- Residential Starter Pack purchases only
- First-time use of TurfGlo product
- Situations where the product has been applied correctly
TO QUALIFY FOR THE GUARANTEE
- The full contents of the Starter Pack must be used
- Product must be applied as per instructions
- Request must be made within 30 days of delivery
WHAT IS NOT COVERED
- Products not used or only partially used
- Incorrect application or misuse
- Requests made after 30 days
- Refill packs or individual retail products
IMPORTANT
This guarantee is in addition to your rights under Australian Consumer Law.
CONTACT
To request a refund or speak with our team, please contact us at:
1300 339 332